Apr 6, 2011

Posted in Leadership

Learn to turn bad news into good; redefining employee communication



The leaders of a company are apparently symbolized as a dictator who is vested with the authority of dictating certain rules over all the members of a company. That was back during time of monarchy. Today even in the private sector where corporate giants are operating, employees are dealt with compassion. The employee communication in the workplace has become a sophisticated task now. This has made the task of a leader quite complicated than before as he or she needs to treat an employee by having a sketchy picture of his or her psychology. The most terrible moment for a leader arrives when he need to intimate his subordinate about a bad news about their career in the company. In this case a manager needs to be thoughtful enough to make an employee feel motivated even after hearing that he has not been promoted or the bonuses are cancelled this year and so on.

Corporate communication and especially employee communication is an essential factor for the progress of a company. And thus informing a bad news about an employee is always associated with the fear that the respective employee might perform even poorer. However, hiding away the new is no shortcut to it. A leader thus needs to learn how to intimate a bad news so that it doesn’t affect the employee too hard. There s a need that an employee, after hearing a bad news, should perceive it as a fear one and not poor or shocking one.

This perceived fairness can be achieved by changing the dialogue of the news and making it sound like a motivation. The motivational style of delivering a dialogue will erode the severity of bad news to a large extent. Take for example a case when the company is attempting for reorganization. This news is generally accepted with a lot of disgust among employees. However, relating this news with the overall profit of the company will make it prospective news for employees.

Research reports on the employee psychology affirm that promotion-minded employees accepted bad news is a fair way when they are given the news within a positive framework. Hank it is advised that a manager must start of delivering a bad news by understanding the mental model of the respective employee. You need to know whether he is a risk averter or lover. You need to have a clear picture about his ability and accuracy before speaking to him about anything negative. That is the trick of the trade in employee communication.

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